Introduction to Campus Bookstore Complaining

Campus bookstores usually perform well on their handling of most complaints. However, attempts made by students to obtain a refund for electronic items, such as calculators, often end up in frustration because of the students’ unawareness about the ways to effectively register a complaint with the bookstore managers. The final decision rests with the managers; therefore, it is absolutely essential to have a good understanding of the key elements for complaining to them about obtaining …showed first 75 words of 718 total…

…showed last 75 words of 718 total…a refund at campus bookstores that it makes a person wonder what happened to the famous saying, “The customer is always right”. The students have been dealing with these issues for years now, and the managers have not changed despite their loss of several cases. Therefore, when dealing with a campus bookstore manager, it is crucial to know your rights, to have a composed but assertive attitude, and to use “The Big Gun” if necessary.